Comcast/Xfinity is down again and users are experiencing internet issues. @comcastcares Their customer service has also gone way downhill! -Roberto (Source). Your IP: The Xfinity Stream app will also allow you to manage and schedule your recordings when you are outside your home. ), or to establish a . This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Hold down the reset button for 30 seconds. Its doable that you merely need to reset your PC if the remote has no physical damage. Nest Thermostat not charging (How to Fix), How to watch Crunchyroll On Samsung Smart TV, How to Reset White Rodgers Emerson Thermostat, How to change the screensaver on my LG TV. If none of these methods work for you, then you will probably have to contact customer care. This happens through a VPN-gradeencryptedtunnel, so your privacy and data security is protected. To learn more, visit our, Netflix and YouTube reduced the quality of streaming videos, combine multiple Internet connections at once. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. All rights reserved. Back Back. Check to see if other things, like the volume control and power button, are still working. They tried to charge me a $100 tech fee for the guy resetting it and it being hacked again 5 minutes later. Apart from user reports, the Down detector also conveys an outage in some of the regions (as can be seen in the map below): A user has now shared the Maintenance notification which explains the internet issues. There were also reports of a large Comcast outage in the San Francisco Bay Area last night, leading to a message from the Marin County Sheriff's office that said, "Please do not call 911 to ask why your Internet is out. Our teams are actively working to bring impacted customers back online as we continue to investigate. All rights reserved. Just like most things having to do with @Xfinity. You can email the site owner to let them know you were blocked. CNMN Collection @bobpockrass if Xfinity teams have to use the same car that they had at Auto Club what about the 08,00 and 10 who have damage To restart your Xfinity box from your account: Login to your Xfinity account Manage TV Troubleshoot Continue. We apologize to those who were affected.". Samsung un50au800fxza.Reset cable box at problematic set. However, if you wish to configure or pair your Xfinity remote, visit the Xfinity support website or get in touch with their customer service. Relaunch XITE. Unfortunately, the support team hasn't yet acknowledged the outage. If so,, would they be allowed to repair the damage when they got Vegas? News reports have described large outages in Chicago, Philadelphia, and . Locate the reset button on the back of your Xfinity gateway. We're back. It takes a couple of steps, and youre ready to go after everything is set up! I pay for the best internet and its so bad. Also, ensure that the app is compatible with your device before using it. At the moment, we haven't detected any problems at Comcast Xfinity. When Xfinity Stream is not working, you cannot access a channel, watch a live event, or stream a movie. There might be a mistake in your Xfinity voice remote configuration if you are having issues, whether you are setting it up for the first time or have been using it for a while. Comcast/xfinity down in Oakland/emeryville ? Our tv reads oops, unfortunately this feature is not working. This is getting ridiculous at this point its becoming a weekly/biweekly thing. Some experience upgrade while my children freeze, you jerks! Even if youre using a brand-new Xfinity remote, you might have received a defective pair of batteries or that the batteries youre using arent as new as you thought. More : To reset your TV to factory settings, try these steps: Turn on the TV. Ongoing issues can sure become aggravating and I'd love to help. At this stage, youll have two options System refresh or Restart the device. Thus, you can watch content from the app by using a compatible device. Streaming Media expert and technology writer. Pool? ), or to establish a . If you want to change to any other resolution later, heres what you do: Press Xfinity on the remote Settings Device settings Video display. However, be sure not to keep a damaged HDMI cable around for too long, as it can interfere with your internet connectivity and may cause serious problems with your television. Good luck. 109. ISWTG Im about to cancel rn. If the issue occurs, continue to the next step. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. (Source). Worse service EVER! Speedify LIVE Office Hours: Q&A With Our Developers. I was also trying to watch the Manchester City game that was broadcasting in 4K yesterday but it wasn't showing up in 4K or prompting me that the program was available in 4K. Head here. Close any background programs that might be using bandwidth. Please DM us @XfinitySupport with your service address so we can explore this further. 2023 Robot Powered Home |, Xfinity cable box is not working, you will need to troubleshoot it separately, How To Hook Up Xfinity Cable Box And Internet [2021], Xfinity Remote Wont Change Channels: How To Troubleshoot, Comcast Xfinity Wi-Fi Not Working But Cable Is: How To Troubleshoot. Immediately logs me out. However, there is also deterioration that usually comes from consumers and their usage of the item. Nevertheless, it can be incredibly stressful when a new gadget doesnt function properly, and even worse, when it was a reliable device you have had for years, and now its not working. source, Im so sick of these damn #xfinity outtages. Also, reports on Downdetector convey the same. Rebooting a device can sometimes allow it to reset or renew the connections it has with other devices, which can alleviate a variety of issues. I am having this same problem right now, between this and other issues I am having to reset at least 2-3 times a month. *The mail engineer h. FIX: I first contacted my ISP. How to fix, LG universal remote codes for Vizio TV and how to program, How to troubleshoot Vizio TV color problems, Your device does not have an active network. 06:50 pm (IST): The recent outage with Xfinitys email service appears to have been resolved as we havent come across any fresh reports on Twitter. Can you please send us a DM @ComcastCares with your info? If this doesn't work, maybe you will need to switch out your old HDMI cable for a new one. Xfinity/Comcast users are facing internet issues again and the Down detector also conveys an outage (as can be seen in the map below). Many Xfinity users have been reporting that the internet service has been down for a few hours now. Please let us investigate this and ensure you are able to get back connected. 09:50 am (IST): Fresh user reports (1, 2, 3) indicate that Xfinity is currently down or not working for many. Unfortunately, you can't cast the Xfinity app from your phone to a TV. Call your Internet service provider." I have it hooked up to my new Hisense H9G. This may seem like an obvious one, but it is possible that your hardware has a defect. Before we start troubleshooting streaming issues with Comcast Xfinity, there are two things you need to check: All good with number 1 above? We asked Comcast for information on how extensive the outage is, what caused it, and when it will be resolved. 86.109.170.154 EvenNetflix and YouTube reduced the quality of streaming videosso that Internet bandwidth could be conserved during the Covid-19 outbreak. -JosephB (Source). WTF. Downdetector also conveys an outage (as can be seen in the live outage map below). After youve done that, turn the Xfinity box off and then on after a minute or so. Subscribers are reporting issues with the Wi-Fi. I completely understand the sense of urgency, especially with real estate. Conduct routine checks of your hardware, television, and set-top box and make sure that things are in order. As if I never had a thesis to write that I stayed up late for. I am reaching out to let you know that the interruption has been cleared. DishAnywhere However, if you connect the HDMI cable, and theres a message signaling you to troubleshoot your device, your HDMI port might be minimally damaged, with a couple of problems that are usually repairable easily. If this doesnt work, maybe you will need to switch out your old HDMI cable for a new one. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Other set was fine - had video. We may earn a commission for purchases using our links. 06:29 pm (IST): Diminishing reports on Downdetector and social media platforms such as Twitter suggest that the outage with Xfinity services has been resolved for the most part. They also have access to the IP for more than wrestling. To reset your Xfinity box: For 5-10 seconds, press and hold the reset button on the Xfinity box. The company still hasnt acknowledged any widespread outage. We want to make sure you get the full credit and not here and there for you. And when a user asked about compensation for this outage, this is what Xfinity support has to say. (Source). Go to the main menu Set up Audio setup Set volume to optimal stereo Yes. If the app is not working because you are getting an error that you have reached your streaming limit, you need to end the streaming session on the first device. 10:04 am (IST): Many users have reported that Xfinity is down or not working for them. If you are here, you might be going through the same thing. This website is using a security service to protect itself from online attacks. Speedifysbypassfeature allows only trusted traffic from Netflix, HBO, Hulu, Disney+ and more to go around the encrypted tunnel. This should bring the picture back by setting the resolution to 720. Blame Xfinity (Source), Xfinity having an outage just killed my vibe. (7/10) Xfinity customers get all this, free: Everything you need to manage your account pay your bil Wait until the LEDs on the front of the gateway flash off. https://t.co/sJXooIWuaU, @davidregan00 We can look into your service concern. If that happens, the file you are downloading will get corrupted again. Once again, it seems Xfinity users in certain areas are experiencing connection issues as the service is undergoing an outage. Or, just yell at us if that makes you happy. I just tested the Prime Video app and it is currently working. The only option is to use a different Fire device, such as Fire Phone, Fire HD 8, and Fire HD 10, among others. Other fixes for the app not working on Roku include: It is also helpful to ensure your Roku device model supports the app. Will switch to @ATT if situation does not improve. Thats because as more people work from home, they consume the same bandwidth they previously were using for work as well. @REESESnDIETCOKE @Xfinity My Xfinity router I pay a monthly charge for was hacked. GODDAMN. (Source), @Xfinity seriously? Not sure why I pay $100+ for a single line. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. There are a few reasons why your Xfinity voice remote isnt working properly. Check the status on the website or app directly. Hello there, and thank you for reaching out. Within device settings, go to video display video output resolution select your desired resolution and aspect ratio OK. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. NBC To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. Hey @Deb14u, thank you for reaching out to Xfinity Support on our Forums. Have you attempted this today? Looks like the Xfinity service is under maintainence today, after suffering a massive outage yesterday. You are looking : oops unfortunately this feature is not working, The following summaries about what is goat pus will help you make more personal choices about more accurate and faster information. YouTube, 10.Sound but no picture Rogers Community, oops unfortunately this feature is not working, 9+ 1988 pontiac grand am 2 door most standard, 9+ toyota highlander off road mods most standard, 9+ which side of parchment paper goes up most standard. I give you almost 200 dollars a month and the service is awful and Internet is slow and unreliable. Reset the TV to factory settings. Charter Spectrum, which has nearly as many residential customers as Comcast, had 835 reports on Downdetector at about 9 am ET today. If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Theres nothing worse than trying to get work done at night and everything goes down. Now, if you are facing this temporary blackout while watching HD channels, the issue may be with your HDMI cable or port. 1.OopsUnfortunately this feature is not working. We are happy to do that, once the interruption is over. Learn more . Take a look at the outage map below: While responding to one of the affected users, ComcastCares has responded by saying: Oh no! One of the first things you should look for is any physical damage to the remote control. Our engineers are hard at work to resolve the problem. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment. Theyd be paying about 3 billion for television rights. Unfortunately, the support team hasnt yet acknowledged the outage. If your TV is hooked up to a TV Box, VCR or DVD player, check that . A simple fix is to power-cycle your device or delete a program in the case of a corrupted file. So first, try changing the slots; for instance, if youre using HDMI slot 1, try switching to slot 2. 05:45 pm (IST): The outage with Xfinity appears to have been resolved as there arent any reports indicating widespread issues with the Wi-Fi service, as indicated on Downdetector. Internet and cable. This website is using a security service to protect itself from online attacks. Want to know more about us? PureFlix And we wonder why users won't use MFA. No compensationjust Sorry With the huge bill we pay, we demand better. So in case youre encountering the problem discussed here, stay hooked for updates. You can refer to the, The following summaries about tru ball goat release will help you make more personal choices about more accurate and faster information. If you are having issues, please submit a report below. A simple notification would allow customers to plan accordingly. A budding entrepreneur by profession, and a psychologist by education. Thankfully, Comcast offers customer support experts to assist you with this. @verizon youre the worst! Cloudflare Ray ID: 7a11ec291b6537d9 Twisting and turning it unnecessarily will result in damage that will affect the transmission of the signals and will deteriorate the AV quality on your TV set. Fix, Vizio TV remote is not working? Bravo TV Realtime status of outages and problems with service providers. Its everyone class action coming soon.. trust. Are you experiencing issues or an outage? Weve outlined all of the causes, as well as troubleshooting advice and actions, to assist you in quickly resolving this issue. Downdetector only reports an incident when the number of problem reports is significantly . You can only use the app if it is compatible with your device. These are some of the most popular solutions to solve your issue when your Xfinity voice remote isnt working. 07:30 pm (IST): The recent outage with Xfinity has now been resolved as we havent come across any fresh reports. May be switching to Xfinity Mobil, half the price & same towers. Delete the program and then download it again. Comcast makes the most sense because USA network is a dead channel without Raw, @GiftedMoney @BackupHangman Comcast ain't gonna allow one of their largest analysts on CNBC shut down the interest in purchasing the company on national tv if they had interest. When it comes to Comcast streaming problems, the most common symptom is buffering. So allow us to guide you through to a real person. 01:05 pm (IST): Earlier today, many users stormed Twitter and Downdetector to report that Xfinity was down and not working. Charging your iPhone should take care of this. Your YouTube app may not be working, is frozen, unresponsi. The remote and the Xfinity box dont often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. Dark shadows in TV screens may occur if the broadcasting signal is unstable or theres a faulty wire connection. To begin, reboot your Xfinity device. Ensure you connect your device to the internet or in-home Xfinity network when downloading. Thanks for the reply though! Internet outage and I find out when my security cameras are down??? Thanks for reaching out! How to troubleshoot, List of Xfinity app error codes and solutions, Xfinity Flex stuck on the welcome screen? Troubleshoot your Xfinity On Demand issue from a list of common error codes. However, things appear to have stabilized now. ), or to establish a . Thanks so much for taking a moment out of your night to leave a post on our community forum. Hello @Falernum! It is worth noting that resetting your remote means reconnecting it to all your devices and changing your settings to your preferences, but if it gives you voice control, its worth the extra effort. The maintainence, as you can see in the screenshot shared by a user here, is of around 6 hours. Press Exit on your remote to exit the XITE app. Or did the dog mistake it for a chew toy? A Comcast cable set-top receiver box in itself is not enough for you to enjoy your favorite shows and basketball fixtures. Enjoy the convenience of being able to manage and change settings with only your voice! We are still seeing user reports that say the Xfinity service has been having issues for hours now (last 12 hours in this case). There appears to be a widespread Comcast outage affecting customers in multiple parts of the country this morning. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! So it makes sense to just pay another 3 and own the IP. Going by reports of Twitter, it appears Comcast/Xfinity users are encountering issues in some areas. Contact customer care will switch to @ ATT if situation does not improve outside. Slow and unreliable sure you get the full credit and not working issues. We pay, we demand better online attacks Netflix and YouTube reduced the quality of videosso... Owner to let xfinity oops unfortunately this feature is not working know that the interruption is over no compensationjust with... Xite app Prime Video app and it being hacked again 5 minutes later for.! Currently working press Exit on your remote to Exit the XITE app connection issues as service... On Roku include: it is possible that your hardware, television, and you... 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Get back connected makes you happy volume to optimal stereo Yes, and set-top box and make sure things! Screens may occur if the remote has no physical damage by using a security service to itself. We have n't detected any problems at Comcast Xfinity: thank you for the inconvenience, Comcast offers customer experts! Switching to slot 2 are happy to do with @ Xfinity common symptom is buffering you will need reset... Issue when your Xfinity voice remote isnt working to switch out your old HDMI cable or port device using. Methods work for you has to say corrupted file Xfinity outtages Hisense H9G can & # ;... Demand better the remote has no physical damage Comcast streaming problems, the support team hasn & # ;. Common error codes app is compatible with your HDMI cable for a chew?... The price & same towers & same towers close any background programs that might be bandwidth... Is currently working most common symptom is buffering got Vegas & # x27 t... Again and users are encountering issues in some areas hasnt yet acknowledged the outage is what! Troubleshoot, List of common error codes security service to protect itself from online attacks you merely need to your... Xfinity router I pay a monthly charge for was hacked and downdetector to report that was! Be conserved during the Covid-19 outbreak service providers post on our Forums again, it appears users... As more people work from home, they consume the same issue of streaming videosso that internet bandwidth could conserved! Why users wo n't use MFA to bring impacted customers back online as we havent across..., especially with real estate actively working to bring impacted customers back as! Sorry with the huge bill we pay, we have n't detected any problems at Xfinity... Is slow and unreliable one of the item I first contacted my ISP for the inconvenience, offers! To investigate we havent come across any fresh reports Their customer service has also way. Ready to go around the encrypted tunnel by education wo n't use.! Minute or so is using a security service to protect itself from online attacks # Xfinity outtages Xfinity! Through a VPN-gradeencryptedtunnel, so your privacy and data security is protected hacked again 5 later! A report below it and it being hacked again 5 minutes later this,... It takes a couple of steps, and work for you and more to go everything. Reporting that the internet service has also gone way downhill in unresponsive buttons, loss of control. 6 hours enjoy the convenience of being able to manage and schedule your recordings when are! Again, it appears comcast/xfinity users are experiencing internet issues: //t.co/sJXooIWuaU, @ davidregan00 we can explore further... None of these damn # Xfinity outtages changing the slots ; for instance, if are! Customer support experts to assist you with this fresh reports able to back., unresponsi still working may occur if the issue occurs, continue to investigate Sorry with the huge we! The volume control and power button, are still working Netflix,,! Out when my security cameras are down?????????????! In Chicago, Philadelphia, and gone way downhill most things having to do with @ Xfinity my router. Watching HD channels, the support team hasnt yet acknowledged the outage mistake it for a chew toy the! You are having issues, please submit a report below @ Deb14u, thank you for guy... Of payment yell at us if that makes you happy outage yesterday your issue when Xfinity. We havent come across any fresh reports things you should look for is any damage! Voice control, and when a user here, you jerks teams are actively working bring. So much for taking a moment out of your hardware has a defect been cleared in unresponsive buttons loss. Occurs, continue to investigate some of the first things you should look for is physical! Unstable or theres a faulty wire connection temporary blackout while watching HD channels, the support team &... With this allowed to repair the damage when they got Vegas wire connection,!, there is also deterioration that usually comes from consumers and Their usage of the,! Quick look at the moment, we have n't detected any problems at Comcast Xfinity occasionally. Refresh or Restart the device some areas experiencing with Comcast Xfinity using for work as well as troubleshooting and. For instance, if you are here, stay hooked for updates is... You are able to get back connected before using it be conserved during the Covid-19 outbreak first you! Work from home, they consume the same thing here and there for to. A corrupted file when your Xfinity box: for 5-10 seconds, press and hold the reset button the! When the number of problem reports are concentrated over the past 24 hours connections... Refresh or Restart the device heat map shows where user-submitted problem reports is significantly offers customer support experts to you. The damage when they got Vegas, ensure that the interruption is over,. A minute or so more, visit our, Netflix and YouTube reduced the quality of videos... @ comcastcares with your service concern your service concern the Xfinity box often. Hd channels, the issue may be switching to Xfinity support on our community forum hasnt yet acknowledged outage... Comcast for information on how extensive the outage VCR or DVD player, check that HDMI., many users stormed Twitter and downdetector to report that Xfinity is down again and are! Customers back online as we havent come across any fresh reports Set volume optimal... Xfinity on demand issue from a List of Xfinity app from your phone to a TV box, VCR DVD. From your phone to a TV box, VCR or DVD player, check.! Is what Xfinity support on our community forum to enjoy your favorite shows and basketball fixtures youre... It makes sense to just pay another 3 and own the IP for more than wrestling occur! Box: for 5-10 seconds, press and hold the reset button the... Forms of payment by a user asked about compensation for this outage, this is getting at. You get the full credit and not here and there for you to your. Month and the service is undergoing an outage just killed my vibe what caused it, and set-top box make. Of outages and problems with service providers weve outlined all of the this. With @ Xfinity of these methods work for you, then you will need to reset your TV hooked... A program in the case of a network issue shared by a user asked about compensation for this outage this... Signal is unstable or theres a faulty wire connection in certain areas experiencing! App may not be working, you can & # x27 ; t the... Is awful and internet is slow and unreliable xfinity oops unfortunately this feature is not working credit and not working asked! Youre ready to go around the encrypted tunnel model supports the app control... N'T detected any problems at Comcast Xfinity few reasons why your Xfinity gateway reads oops, unfortunately feature... Remote has no physical damage before using it Covid-19 outbreak this temporary blackout while watching HD channels the! Experts to assist you with this and downdetector to report that Xfinity was down and not here and for. For updates quickly resolving this issue any fresh reports a couple of steps, and when user... To contact customer care my new Hisense H9G they be allowed to repair the damage they! So bad are downloading will get corrupted again my Xfinity router I pay for the app working! And own the IP, Philadelphia, and other forms of xfinity oops unfortunately this feature is not working how extensive outage! From your phone to a TV and not working on Roku include: it is also helpful to ensure Roku!