I mailed my return to New York and it ended up in Ohio - now they're saying that I didn't mail it to the right place. Please refer to our privacy policy for more information. Date of experience: 06 September 2022. Charged my card though! This Terms of Use shall be governed by and construed in accordance with the laws of France. I DO NOT RECOMMED BUYING FROM THEM. Has not yet arrived. Here is how they scam. NOTE: If the links below doesn't work for you . 952.883.8800 The main attention-grabbing factor for the brand is not the marketing of its products but the deals and promotions that have created hype all over the internet. $27.99 CurveDream and/or the seller will not be held liable or reponsible for any damages resulting from customers improper use, personal negligence, and/or other reasons that do not attribute to product defects. PayPal graciously and immediately refunded the total of my purchase. I also have been trying for a week to make a return. They deal in all kinds of women's tops, shoes, accessories along with their original dresses. This takes you to a log in screen you can use to log in to your Steam account. I AM SUPPOSE TO CONTACT YOU BEFORE I RETURN A ORDER so here it is!!! I then received their last,'refused,' refund amount of 32.97, after I threatened to report them to our UK's, Department of Fair Trading. -There will be no further exchange of correspondence on the matter if they persist with this behavior. They only responded after PayPal claim threat. Standard shipping costs are $8.99 for the United States and $9.99 for the United Kingdom and Canada. We're here for you! Anything that you buy from Curvedream can be returned or exchanged within 30 days of receiving the order. Sign in Virginia in i did see it says 10-20 business days for free shipping. Clothes are over-priced, incorrectly sized and poor quality. Using the above 3 options will result in faster assistance. What is their customer service number? The website is well maintained. Please check out your email carefully. Save my name, email, and website in this browser for the next time I comment. I placed a order its been 3 weeks going on 4 weeks and I have not received my order yet. Customer service is nuts, like corresponding with a 4 year old.so now cant found out where the stuff is they sent. CurveDream carries a wide variety of women's tops to flatter full & curvy figures, from casual to party. All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of curvedream.com (collectively, "Content"), belongs exclusively to curvedream.com or its appropriate content suppliers. In accordance with Customs regulations customers must provide valid and accurate data . We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. I have ask 3 times for return info. My top and the pants were received in a timely fashion. If the item becomes unavailable we will offer you alternative refund options. I have emailed you at least 6 times since October 15. It involves 'sweat shop' manufacturers, cheap advertising, corrupt administrators and low cost labour who are probably ignorant of the scam, I hope!I hope my review has helped at least one person to watch out for these types of companies. Apple Online Store. For any questions before you place an order, please kindly visit our Help Center. To ensure that, the team at Curvedream utilizes its years of experience to bring life to your wardrobe with the most exclusive and original designs, sewed to perfection for all occasions. They deal in all kinds of womens tops, shoes, accessories along with their original dresses. Have not received my order, paid extra for express delivery, no tracking number, cannot find any way to get an answer. Violators will be prosecuted to the full extent of the law. Another crooked ad on Facebook with phony comments. If you have any questions or complaints about the items you have received, please contact us. To protect your security, please do not submit your credit card details through email. curvedream.com cannot confirm the price of an item until after you order. 2 Click Sign in to Steam. All the information regarding the terms of service is mentioned. Schedule an appointment with a local IRS office: 844-545-5640. curvedream.com assumes no liability for any misuse of copyright or any other rights of third parties by you. #1 all-in-one practice management solution, 10745 Westside Way, Ste. I have been trying to get 5gem to answer my email so I can send my items back, the material the blouses are like a linen/silk and see through not for a lady that will soon turn 80. It's the light blue button on the left. This company is fraud, I ordered through Curve Dream in October 2022 , I do not have package, Freightster .com couriers fraud also. I hope they are put out of business. However, if you want to try calling Steam, you can call 425-889-9642. It is difficult to give an absolute answer to whether the website is legitimate or not, but most of the factors favor legitimacy. Copyright 2010-2022 Curvedream.co.uk All Rights Reserved. $41.41, Special Price: I've received NO merchandise. We will be more than happy to hear from you and help you to avoid online scamming. Can you imagine how much money they are making?The answer to that is probably millions. The absolute worst return policy and customer service. When we searched this address on Google Maps, we didn't find any business with the name CurveDream that has been mentioned on or around there but other businesses are found on that given address. I paid via PayPal and have emailed them to let them know and requested a refund. The website has a ranking of 4.87 stars, which is quite impressive. CAVEAT EMPTOR. Our dresses are inspired by celebrity style and are our recreations of item's worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights. These fees are solely the customers responsibility and will not be reimbursed by CurveDream. Tap Help in the app menu. We know you're busy with patients and don't have time to wait to speak with a live person or stay on hold to get your issue resolved. cart reminders) from Fashion Nova at the cell number used when signing up. To the maximum extent permitted by law, curvedream.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to,indirect incidental, punitive, exemplary, special, or consequential damages. BUYER BEWARE!!!!!!!! Who is the one who is supposed to send an email with the info. Please kindly note that only orders that are in the paid, processing or partially shipped status may be modified or canceled. $47.00, Special Price: The colours in the top i received certainly do not reflect the picture of the top i ordered. Thats a BIG decision factor for me..no matter what the cost is. You can try any of the methods below to contact Curve | All-in-one money app. I will get in touch with my credit card to see if they have an address so I can get my money back. The items are all poorly made. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Terrible material! Still no answer. Should the customers refuse the package due to import duties or taxes, they take full liability for all the cost involved in the process. We usually respond to all inquiries within one working day. Curvedream is a womens fashion clothing brand that has gained immense popularity through social media channels. All these previous reviews are correct in every way. Unacceptable behavior directed towards Customer Service staff or CurveDream may, for example, include any of the following: -Aggressive, abusive and threatening behavior. 10745 Westside Way Supposedly 100% cotton feels nothing like cotton, do not know what it is.In short avoid buying anything from this company! Please e-mail us if you have any questions about us. It is selling lots of products at heavy discounts. Reply HELP for help and STOP to cancel. Please e-mail us if you have any questions about us. All items are made in China or someother 3rd world country. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Items look pretty good in pictures, but what they actually send out is pure garbage! $48.32. For issues concerning orders and purchase, please contact: [emailprotected] or submit an inquiry in this page below. CurveDream's mission is to provide high-quality products from the most trusted companies worldwide. Date of experience: February 06, 2023. Using the above 3 options will result in faster assistance. -Asking, expecting or demanding staff to breach established company policy guidelines, e.g. A description of the allegedly infringing work or material; 3. Normal hours are 7:30 am to 8 pm EST, Monday-Friday. Contact Us | Customer Service Phone Number & Chat | Verizon Have a phone you love? Ive worn size 6 most of my life and the pants were made to fit skinny 12-yr-olds. Call center hours Mon-Fri 10am-6pm EST. The scam detector gives this website a ranking of 56.7 out of 100. This ensures that if there are any issue during the delivery process that CurveDream will send you the same product free of charge. Moreover, free shipping applies to all orders above $99, isnt it all great? Having the same issue here. Customer Service. Takes weeks to recieve, not worth the time or money, and impossible to return. No response. curvedream.com recognizes and respects all copyrights and trademarks. That's why we answer your call in under 1 minute and get you back to work in 8 minutes on average during normal business hours. Verification can help ensure real people write reviews about real companies. Companies can ask for reviews via automatic invitations. Except as otherwise provided in the standard terms of sale that govern the same of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by curvedream.com on an "as is" basis. Selecting . As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to curvedream.com and are the sole property of the copyright or trademark holders. If you are an intellectual property rights owner and you believe that curvedream.com sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to. Add cards to your wallet. Msg frequency varies. From the detailed order page, you can easily review order details, track order progress. For issues concerning orders and purchase, please contact: service@curvedream.com or submit an inquiry in this page below. JavaScript seems to be disabled in your browser. Read the full article to find out all you need to know about Curvedream, what the brand is about, the pros and cons of shopping from Curvedream, their terms of service, and an answer to the biggest question that you may have in mind, whether the brand is legitimate or not. The customer service were very polite and provided me with the return policy plus return address but only after I agreed to return them exactly as received with original packaging and tags. I requested immediate cancellation of this order. CurveDream has a consumer rating of 4.45 stars from 7,469 reviews indicating that most customers are generally satisfied with their purchases. They refunded me after they received and inspected the tops but not the full amount with no explanation. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to curvedream.com, excluding shipping. We will reply as soon as we have the result, please be patient. We will reply to you within 1 business day if you send us the e-mail. You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Amongst those popular brands on social media is Curvedream, for which an advertisement appears on all social media platforms. Here are 8 tips for writing great reviews. For the latest on sales, new releases and more Copyright 2010-2023 CurveDream All Rights Reserved. Terrible material! I would not reccomend them to anyone. I have gotten absolutely no reply after asking for return authorization and return address. Where's Curve: Visit us at Thomas P. Hinman Dental Meeting booths 1025 and 1935! curvedream.com does not warrant that the content will be uniterrupted or error free. DreamLine is a premier global distributor of shower related products. The designs seem to be great and the customers seem to be happy with their overall experience, not just in terms of the quality of the product but commendable customer service too. In short avoid buying anything from this company! I did manage to contact them and they suggested as an alternative to sending it back I could cut it up into pieces, take a photo with the bag it was in and they would refund the money!! Alpharetta, Georgia 30009, Copyright 2023 CD Newco, LLC CurveDream offers blouses, t-shirts, sweaters, and hoodies, with prices starting at $19. No confirmation or tracking number. We're here to help. CurveDream has a consumer rating of 4.45 stars from 7,359 reviews indicating that most customers are generally satisfied with their purchases. I could not wear them. Ill save my money and shop at stores I know I can trust. How do I track my order? They claim to have an 'easy' 30 days returns policy. I need a return address to send them to. Lots of details and its website design match with multiple suspicious sites. You must have JavaScript enabled in your browser to utilize the functionality of this website. We usually respond to all inquiries within one working day. You're a small business owner, not an office manager. Consumers satisfied with CurveDream most frequently mention customer service, easy shopping and good quality.CurveDream ranks 29th among Women's Clothing sites. From the detailed order page, you can easily review order details, track order progress. Please fill out the form below and a member of our customer care team will respond within 24 business hours. Still no return address given. It's the most efficient way to get problems solved.Here at curvedream.co.uk, we don't just seek to keep you satisfied, we aim to make you want to come back for more! Would have cost more to return then the entire order to purchase. We will reply to you within 1 business day if you send us the e-mail. Make sure we receive your item(s) back within 30 days to be eligible for a refund. Neither the address disclosed, nor the phone number are disclosed. Also kindly note that this does not apply to any packages sent via expedited shipping methods and shown as delivered on the shipping company's tracking site. Their determination to quality and customer care is what keeps them growing bigger and better each day. It's the most efficient way to get problems solved.Here at curvedream.com, we don't just seek to keep you satisfied, we aim to make you want to come back for more! Even though you're likely to encounter some immediate sinkage from the soft foam on top, by the time you sink through . Is It A Genuine Store From Lowes. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not held responsible and will not offer any compensation in such cases. Have a question about a product or just want to chat? As I stated in my opening comment: BUYER BEWARE. No inquiry is left unanswered. However I got the most compliments on it. They offer huge discounts on their products and ship worldwide. Im having the same problem. They billed me in January 2023, even though I ordered it in November 2022. I have tried to email them but have had no reply. No communication at all. $71.00, Special Price: These will help us and you in deciding whether the website is legitimate or not. View the pages below for further information: Contacting technical support Email Live Chat Receiving a call-back dreamhost.com contact form General contact information Fax and snailmail DreamHost announcements and status posts DreamHost announcements Not a customer yet? I also got ripped off with some shoes I ordered. #1 all-in-one practice management solution. Its why we consistently win awards for our 5-star customer service. Ok, TMI. For safety and security, each customer is allowed to create only one registered account by default. Special Price: Safe & Trustworthy. The massive discounts offered on the website often put people under suspicion. With the unique styles and intimate service, each one of our. While curvedream.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. curvedream.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if curvedream.com believes that customer conduct violates applicable law or is harmful to curvedream.com's interests. So I have sent two emails one asking how to return second one was what address to send them too. SCAM! We also offer a library of helpful video and Curve Community articles for self-help, all of which are searchable by keyword. If you have a question about item pricing, please contact customer service below. The scam continued as they increased their refund, offer amount with each e-mail. We will be glad to assist you and encourage you to share your ideas and improvements with us! However, these third world companies are not monitored or subject to sanction for unfair business practices and illegitimate product descriptions. 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